General Terms and Conditions

0. Definitions

0.1 Consideration time: the term during which the consumer can execute the right of withdrawal.

0.2 Consumer: the natural person not dealing on behalf of a company or profession and who comes to a distance agreement with the entrepreneur.

0.3 Day: calendar day

0.4 Right of Withdrawal: the possibility for the consumer to terminate the distance agreement within the consideration term.

0.5 The entrepreneur: the natural or legal person who offers products, (access to) digital content and / or services to consumers at a distance.

0.6 Distance Agreement: an agreement based on a corporate organized system of distance sales of products and services including the closing of an agreement using one or more techniques of distant communication.

1. General

1.1 These general terms and conditions apply to all offers from the entrepreneur and to all agreements entered into between the entrepreneur and the consumer. The terms are available to everyone and can be found on the entrepreneur's website Upon request, we will send you a written copy.

1.2 By placing an order, you accept the delivery and payment terms. The entrepreneur reserves the right to change delivery and / or payment terms after the time period has expired.

1.3 Unless otherwise agreed in writing, the general or specific terms or conditions of third parties are not recognized by the entrepreneur.

1.4 The entrepreneur guarantees that the delivered product complies with the agreement and meets the specifications in the offer.

2. 2. Delivery

2.1 Delivery takes place as long as stock lasts.

2.2 According to the rules for distance selling, the entrepreneur will carry out orders within 30 days, unless another delivery period has been agreed. If delivery within 30 days or otherwise agreed delivery time is not possible (because the ordered item is not in stock or is no longer available), or there is a delay for other reasons, or if an order can not or only partially be carried out, the consumer will within 1 month after the order has been placed in that case have the right to cancel the order without costs.

2.3 The entrepreneur's obligation to deliver is fulfilled, subject to proof to the contrary, as soon as the goods delivered by the entrepreneur have been offered to the consumer.

2.4 All conditions stated on the website are indicative. No rights can therefore be derived from the above periods.

3. Prices

3.1 Prices will not be increased within the period of validity of the offer, unless legal action makes it necessary or if the manufacturer implements price increases.

3.2 All prices on the website are stated with a reservation for printing and typing errors. No liability is accepted for the consequences of typographical errors.

3.3 3.3 Prices are offered in different currencies, indicated by the corresponding currency symbol. For countries inside the EU all prices on the website include VAT. All prices exclude VAT for countries outside the EU.

4. Right of withdrawal

4.1 In the case of consumer purchases, the consumer has the right to return (part of) the delivered goods within a period of 60 days without stating any reason. This period begins the moment the ordered goods have been delivered. The consumer is obliged to notify the entrepreneur in writing within 60 days of receipt of the goods before the return procedure can continue. If the consumer has not reported that he wishes to exercise the statutory right of withdrawal within the withdrawal period of 60 days after receipt, the purchase is a fact.

During the withdrawal period, the consumer must handle the product and packaging carefully. It is only permitted to unpack or use the product to the extent necessary to assess the nature, properties and function of the product. If the consumer exercises his right of withdrawal, he must return the product to the entrepreneur within 67 days of receipt, in accordance with reasonable and clear instructions from the entrepreneur.

The consumer must prove that the delivered goods have been returned on time, for example by proof of postal delivery. The goods must be returned in the original packaging (including accessories and accompanying documentation) and in new condition. If the product has been used, subjected to load or damaged in any way by the consumer, the entrepreneur reserves the right to charge compensation for depreciation. Subject to the provisions of the preceding sentence, the business owner will ensure a refund within 14 days of the correct receipt of the return or 14 days after proof of return (proof of delivery must clearly describe the contents of the return). When the consumer returns the entire purchase, the entire purchase price is reimbursed, including the estimated shipping and / or payment cost to the consumer. When only a part of the received purchases is returned, only the purchase value of the returned goods is refunded. Additional costs due to a more expensive shipping method than the cheapest standard delivery will never be refunded. Returning the delivered goods is entirely at the consumer's expense and risk.

4.2 The right of withdrawal does not apply to:

- service agreement, after full performance of the service, and only when the performance has begun with the explicit prior consent of the consumer and the consumer has declared that he will lose his right of withdrawal as soon as the entrepreneur has fulfilled the agreement.

- goods which are manufactured according to the consumer's specifications, for example special orders, or which have a distinctly personal character.

-products whose shelf life has expired within the 60-day withdrawal period.

- sealed products which are not suitable for return for health or hygiene reasons and on which the seal has been broken after delivery

- sealed audio / video or software carriers whose seal has been broken

- for goods or services that cannot be returned due to their nature, e.g. related to hygiene or which can quickly become obsolete, such as calendars.

- delivery of individual newspapers and magazines

5. Data management

5.1 If you place an order with the entrepreneur, your information will be included in the entrepreneur's customer database. The business owner complies with GDPR legislation and does not disclose your information to third parties. See also the entrepreneur's privacy policy.

5.2 The business owner respects the privacy of the users of the website and ensures that your personal data is treated confidentially.

5.3 In some cases, the entrepreneur uses an email list. Each mailing contains instructions for removing yourself from this list.

6. Warranty and conformity

6.1 The entrepreneur guarantees that the products and / or services comply with the agreement, the specifications in the offer, reasonable requirements for reliability and / or usability and the legal provisions that apply on the day of the conclusion of the agreement and / or government regulations.

6.2 If it is found that the delivered product is faulty, defective or incomplete, the consumer must (before starting the return to the entrepreneur) report these defects in writing to the entrepreneur within 60 days after the defect was discovered. The goods must be returned in the original packaging (including accessories and accompanying documentation). In the case of use after a defect has been found, damage that has occurred after a defect has been determined, or resale after a defect has been discovered, this right to complaint and return lapses completely.

6.3 If the consumer's complaint is found to be well-founded by the entrepreneur, the entrepreneur will repair or replace the delivered goods at no cost to the consumer. Any liability for the entrepreneur in the event of damage is limited to the maximum invoice amount for the goods concerned, or (in the entrepreneur's assessment) to the maximum amount covered by the entrepreneur's liability insurance for the case in question. The entrepreneur's liability for any other form of damage is excluded, including additional compensation in any form, compensation for indirect damage or consequential damage or damage due to lost profits.

6.4 The entrepreneur is not liable for damage caused with intent or equivalent deliberate negligence by non-management personnel.

6.5 This guarantee does not apply if: A) and as long as the consumer has obligations to the entrepreneur; B) the consumer has repaired and / or modified the delivered goods himself or had them repaired and / or modified by a third party. C) the delivered goods have been subjected to abnormal conditions or otherwise handled carelessly or have been treated in violation of the operator's instructions and / or instructions for use on the packaging.

7. Offers

7.1 Offers are non-binding unless otherwise stated in the offer.

7.2 When the buyer accepts a non-binding offer, the entrepreneur reserves the right to withdraw or deviate from the offer within three working days after receiving the approval.

7.3 Verbal promises only bind the entrepreneur after they have been confirmed explicitly and in writing.

7.4 Offers from the entrepreneur do not automatically apply to repeated orders.

7.5 The entrepreneur cannot be bound by his offer if the consumer should have understood that the offer, or part of it, contained an obvious mistake or error.

7.6 Additions, amendments and / or additional agreements only apply if agreed in writing.

8. Agreements

8.1 An agreement between the entrepreneur and a customer is entered into after an order / assignment has been assessed as feasible by the entrepreneur.

8.2 The entrepreneur reserves the right not to accept orders or assignments without stating reasons or accepting them only provided that the shipment is made in cash upon delivery or after advance payment.

9. Pictures and specifications

9.1 All images, photos, drawings, etc., information about weights, dimensions, colors, images on labels, etc. on the entrepreneur's website are only approximate, are indicative and can not give rise to compensation or termination of the agreement.

10. Force majeure

10.1 The entrepreneur is not responsible if and to the extent that his obligations cannot be fulfilled as a result of force majeure.

10.2 By force majeure is meant all unexpected causes, as well as all circumstances, which should not reasonably be considered a risk. Delay or lack of performance from our suppliers, internet disruption, power outages, e-mail errors and technical errors provided by third parties, transport difficulties, strikes, government action, delays in deliveries, neglect of suppliers and / or manufacturers used by the entrepreneur, as well as illness in personnel, defects in aids or means of transport are expressly considered force majeure.

10.3 In case of force majeure, the entrepreneur reserves the right to terminate his obligations and also has the right to fully or partially dissolve the agreement or demand that the content of the agreement be changed in such a way that implementation remains possible. Under no circumstances is the entrepreneur obliged to pay a fine or compensation.

10.4 If the entrepreneur has already partially fulfilled his obligations when force majeure occurs, or can only partially fulfil his obligations, he has the right to invoice the already delivered or the delivered part separately and the consumer is obliged to pay this invoice because it is a separate contract. However, this does not apply if the part that has already been delivered or is to be delivered does not have an independent value.

11. Responsibility

11.1 The entrepreneur is not liable for damage to vehicles or other objects caused by incorrect use of the products. Before use, read the instructions on the packaging and / or consult our website.

12. Retention of title

12.1 The ownership of all goods sold and delivered by the entrepreneur to the consumer remains with the entrepreneur as long as the consumer has not paid the entrepreneur's claims under the agreement or earlier or later similar agreements, as long as the consumer has not yet fulfilled his obligations under these or similar agreements and as long as the consumer has not yet paid the entrepreneur's claims due to failure to fulfil such obligations, including claims for fines, interest and costs

12.2 The goods that the entrepreneur delivers and that are covered by the right of ownership may only be resold in connection with normal business activities and never be used as a means of payment.

12.3 The consumer is not authorized to pawn or in other ways pledge the goods that reserve the right of ownership.

12.4 The consumer already gives unconditional and irrevocable permission to the entrepreneur or a third party appointed by the entrepreneur, in all cases where the entrepreneur wants to exercise his property right, to enter all the places where his property is located and remove them from there.

12.5 If a third party has seized the goods delivered with a reservation of title or if a third party intends to assert his right to these goods, the consumer is obliged to inform the entrepreneur about this as soon as can reasonably be expected.

12.6 The consumer undertakes to insure the goods delivered with retention of title and to keep them insured against fire, explosion and water damage as well as against theft and to make the validity of the insurance available for inspection at the entrepreneur's first request.

13. Governing law

13.1 Swedish law applies exclusively to all the rights, obligations, offers, orders and agreements. 13.2 All disputes between both parties will only be settled by a for that purpose competent Swedish court.

14. The entrepreneur

The Swedish Gift Shop / Expandinavia
Skepplandavägen 99
441 91 Alingsås - Sweden
Phone number: +46 706 43 44 37
E-mail: katrien(at)
Chamber of commerce number: 7502182541
VAT number: SE750218254101

The location in the EU where this profession has been assigned: Sweden

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